Do I need an app to use eSiMAZE?

Quick answer

No. eSiMAZE does not publish a mobile app, and you do not need one. Everything runs in your phone's web browser: buying a package, getting your installation details, and checking your eSIMs later.

Where to do each thing

• Buy a package: /esim-store
• View your eSIMs and installation details: /app/esims
• View your receipts and order history: /app/orders
• Get help: /help/contact

Installing is done in device settings, not in an app

The eSIM profile itself is installed through your phone's own settings - Settings > Cellular on iOS, or SIM manager on Android. No third-party software is involved. Follow the iPhone guide or the Android guide.

Important

If a message or website asks you to download a mobile app claiming to be from eSiMAZE in order to claim, recover, or activate an eSIM, it did not come from us. Treat it as a phishing attempt and contact us before entering any details.

Still need help?

Email support@esimaze.com or message us on WhatsApp - both are listed on /help/contact. If you have an account, you can also raise a ticket at /app/support. Include your destination, device model, and what you have already tried.