Troubleshooting
How do I access the internet using an eSiMAZE eSIM on a Google Pixel device?
Last updated: 2026-09-03
Quick answer
On Pixel, open Settings > Network & internet > SIMs, select the eSiMAZE line, make sure it is switched on, set it as the SIM used for mobile data, and apply the roaming setting your package requires.
Steps
- Open Settings > Network & internet > SIMs.
- Select the eSiMAZE line and confirm the Use SIM toggle is on.
- Set Mobile data to that line.
- Set Roaming for that line as your package specifies.
- Turn mobile data off for your other SIM so the phone cannot fall back to it.
- Toggle Airplane Mode for around 30 seconds.
What to check
- Pixel keeps most per-line settings inside the individual SIM's page, so make sure you have the eSiMAZE line selected and not your home SIM.
- Leave Access Point Names untouched unless your package supplies an APN.
- If the line shows no service, try turning Automatically select network off and choosing a supported network manually.
Important
Menu names shift between Android versions. If a setting is not where described, search the Settings app for SIMs or Mobile data rather than changing options at random.
Still need help?
Email support@esimaze.com or message us on WhatsApp - both are listed on /help/contact. If you have an account, you can also raise a ticket at /app/support. Include your destination, device model, and what you have already tried.