Skip to main content
Back to Troubleshooting

Troubleshooting

How do I access the internet using an eSiMAZE eSIM on a Google Pixel device?

Last updated: 2026-09-03

Quick answer

On Pixel, open Settings > Network & internet > SIMs, select the eSiMAZE line, make sure it is switched on, set it as the SIM used for mobile data, and apply the roaming setting your package requires.

Steps

  1. Open Settings > Network & internet > SIMs.
  2. Select the eSiMAZE line and confirm the Use SIM toggle is on.
  3. Set Mobile data to that line.
  4. Set Roaming for that line as your package specifies.
  5. Turn mobile data off for your other SIM so the phone cannot fall back to it.
  6. Toggle Airplane Mode for around 30 seconds.

What to check

  • Pixel keeps most per-line settings inside the individual SIM's page, so make sure you have the eSiMAZE line selected and not your home SIM.
  • Leave Access Point Names untouched unless your package supplies an APN.
  • If the line shows no service, try turning Automatically select network off and choosing a supported network manually.

Important

Menu names shift between Android versions. If a setting is not where described, search the Settings app for SIMs or Mobile data rather than changing options at random.

Still need help?

Email support@esimaze.com or message us on WhatsApp - both are listed on /help/contact. If you have an account, you can also raise a ticket at /app/support. Include your destination, device model, and what you have already tried.

Related articles