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Troubleshooting
Fix activation, network, and connectivity issues quickly.
- Why is my eSIM not working?
- Why is my eSIM internet so slow and how can I fix it?
- Why am I seeing the "Unable to Activate eSIM" error on iOS?
- What should I do if the eSIM is stuck activating on my iOS device?
- Why can't I find my eSIM after installing it?
- Why haven't I received my eSIM or top-up yet?
- Why is my eSIM connecting to the wrong network?
- What can I do if my device is network or carrier-locked?
- How do I access the internet using an eSiMAZE eSIM on an iOS device?
- How do I access the internet using an eSiMAZE eSIM on a Samsung Galaxy device?
- How do I access the internet using an eSiMAZE eSIM on a Google Pixel device?
- What to do if I can't delete an eSiMAZE eSIM on my Samsung Galaxy S22?
- Can I use iMessage with my eSIM?